Term & Conditions

2. Third-Party Travel Providers

Zofare is a third-party travel agency and is not the airline, aircraft operator, airport, or other transportation provider.

When you make a booking through Zofare, the actual flight and transportation services are provided by the relevant airline or travel provider.

Airlines and other travel providers may have their own:

• Terms and conditions

• Fare rules

• Cancellation and refund policies

• Baggage policies

• Check-in requirements

• Schedule-change policies

• Passenger eligibility requirements

You agree to comply with the terms and conditions of the applicable airline or travel provider.

3. Flight Information and Availability

Flight schedules, fares, availability, baggage allowances, taxes, fees, and other travel information displayed on our website may change without prior notice.

A displayed fare or flight option does not necessarily constitute a confirmed booking.

A booking is considered confirmed only after the applicable payment has been successfully processed and a valid booking confirmation or ticket has been issued.

4. Prices and Payments

All prices displayed on our website are subject to availability and may change until the booking is confirmed.

The final price may include applicable:

• Airline fares

• Taxes

• Government charges

• Airport fees

• Service fees

• Booking fees

• Other applicable charges

You agree to provide accurate payment information and authorize Zofare or its authorized payment processor to charge the applicable amount for your booking.

In certain circumstances, the price may change before ticket issuance due to airline fare updates, availability changes, currency fluctuations, taxes, or other supplier-related changes.

5. Booking Confirmation and Ticket Issuance

After completing a booking request, Zofare may provide a booking reference, confirmation, itinerary, or electronic ticket, depending on the service purchased.

A booking request does not guarantee ticket issuance until the relevant airline or travel supplier has confirmed the reservation and payment has been successfully processed.

Customers are responsible for reviewing all booking details immediately after receiving their confirmation, including:

• Passenger names

• Travel dates

• Flight numbers

• Departure and arrival airports

• Travel times

• Baggage allowance

• Passport or identification details where applicable

Any errors should be reported to Zofare immediately.

6. Passenger Responsibility

Customers are responsible for ensuring that all information provided during the booking process is accurate and complete.

Passengers are also responsible for:

• Having valid passports and travel documents

• Obtaining required visas and permits

• Meeting immigration and entry requirements

• Complying with airline check-in requirements

• Arriving at the airport on time

• Checking baggage restrictions

• Providing correct passenger information

Zofare is not responsible for losses arising from incorrect information supplied by the customer or failure to meet travel requirements.

7. Passport, Visa and Entry Requirements

International travel may be subject to passport, visa, vaccination, transit, immigration, and other entry requirements.

Passengers are responsible for checking and fulfilling the requirements applicable to their nationality, destination, transit locations, and travel circumstances.

Zofare may provide general travel information where available, but such information should not be considered legal or immigration advice.

We recommend confirming requirements with the relevant embassy, consulate, immigration authority, airline, or official government source before travel.

8. Cancellations and Refunds

Flight cancellations and refunds are subject to the fare rules and policies of the relevant airline or travel provider.

Depending on the fare conditions, cancellation or refund requests may be:

• Fully refundable

• Partially refundable

• Subject to cancellation charges

• Non-refundable

Zofare may charge applicable service, processing, or administrative fees in addition to charges imposed by the airline or travel supplier.

Refund processing times depend on the airline, payment provider, and applicable booking conditions. Zofare cannot guarantee a specific refund processing period where the refund is controlled by a third-party supplier.

9. Flight Changes and Schedule Changes

Airlines may change flight schedules, routes, departure times, aircraft, or other flight details.

Where we receive information regarding a significant schedule change or cancellation from the relevant airline, we may communicate the available information to the customer using the contact details provided during booking.

Any rebooking, compensation, refund, or alternative arrangement will be subject to the airline’s applicable policies and regulations.

Zofare is not responsible for airline-initiated schedule changes, delays, cancellations, or operational disruptions.

10. Delays, Cancellations and Disruptions

Zofare acts as an intermediary between customers and third-party travel providers.

We are not responsible for delays, cancellations, missed connections, denied boarding, baggage issues, aircraft changes, strikes, weather conditions, airport closures, or other events caused by airlines or circumstances beyond our reasonable control.

Where applicable, we may assist customers in communicating with the relevant airline or supplier.

11. Baggage

Baggage allowances and restrictions are determined by the relevant airline and fare type.

Customers should verify baggage allowances before travelling. Additional baggage may be subject to separate charges imposed by the airline.

Zofare is not responsible for baggage loss, damage, delay, or restrictions imposed by the airline.

Any baggage-related claim should be made in accordance with the applicable airline’s procedures.

12. Service Fees

Zofare may charge service, convenience, booking, modification, cancellation, or administrative fees for certain services.

Any applicable fees may be communicated during the booking or service process.

Such fees may be separate from charges imposed by airlines or other third-party travel providers.

13. Promotions and Offers

Promotional fares, discounts, and special offers may be subject to additional terms, limited availability, specific travel dates, or other restrictions.

Zofare reserves the right to modify or withdraw promotional offers where permitted by applicable law.

14. Website Accuracy

We make reasonable efforts to ensure that information displayed on our website is accurate and up to date. However, flight information, prices, availability, schedules, and other travel details may change frequently.

Zofare does not guarantee that all website information will always be complete, accurate, current, or error-free.